Shipping & Delivery Policy — Evergreen Shrooms

At EvergreenShrooms.com, we’re committed to delivering your order quickly, securely, and discreetly. We take every precaution to ensure your package arrives safely, preserving your privacy and the quality of our products.

Discreet & Secure Packaging

Your privacy is important to us. All orders are packaged in plain, unmarked packaging with no visible labels or product descriptions. Inside, your items are securely wrapped using tear-resistant plastic bags and cushioned with eco-friendly packing materials to prevent damage during transit. Any branding will only be visible on the internal packaging.

Quality Assurance

We follow strict quality control protocols. All handling is done using sterile gloves and in clean, sanitized conditions. We thoroughly inspect our products before sealing them in tamper-evident, air-tight packaging to ensure freshness and safety. If your package appears tampered with on delivery, contact us immediately.

Fast & Reliable Shipping Across Canada and the USA

We know time is of the essence. That’s why all orders are shipped through a reliable, trackable service (such as Canada Post or USPS Priority). Most orders arrive within 1–3 business days after dispatch. Orders placed before 1 PM PST on weekdays are shipped the same day. Orders over $99 may qualify for free shipping.

Order Accuracy & Out-of-Stock Items

In the rare case that an item in your order is out of stock, we will contact you to offer an alternative. If we don’t hear back within 3 business days, we may choose a comparable substitute to avoid delays. Refunds or credits are not guaranteed if we’ve already selected a similar replacement.

Lost, Damaged, or Incorrect Orders

If your package is lost or arrives damaged, please contact us within 7 days. We’ll promptly investigate and offer a suitable resolution — which may include a store credit, replacement, or refund, depending on the situation. Refunds or credits are determined on a case-by-case basis and only issued when appropriate.

For damaged products, please include a photo for faster resolution. Defective items may qualify for free replacement.

Returns & Refunds

If you’re unsatisfied with your order for any reason:

  • Defective or incorrect products: We’ll cover the return shipping and provide a replacement or full refund.

  • Other reasons: You may request a return, but you’ll be responsible for the return shipping cost. Refunds may be issued at our discretion.

Payment Options

We offer safe and discreet payment methods including Interac e-Transfer and Bitcoin. These secure payment types help protect your identity better than traditional credit card options. Once payment is confirmed (typically within 24–48 hours), your order is prepared and shipped immediately.

Shipping Address Accuracy

We ship your order exactly as entered at checkout. Please double-check your details before placing your order. If an incorrect address causes delivery issues, you may incur additional shipping fees for redelivery. We reserve the right to charge re-shipping costs in such cases.

Store Credit Policy

Credits issued (for damaged or missing items) are valid for 90 days and provided as one-time-use coupon codes. Any unused balance will be forfeited. We do not reissue credits for partially used coupon codes.

Final Thoughts

We’re dedicated to providing a safe, seamless, and stress-free online shopping experience for psilocybin products across the USA and Canada. If you have any questions about your order, please reach out — our team is here to help.